TERMS OF SERVICE OF WYSPER TECHNOLOGIES, LLC:

 

BILLING and PAYMENT TERMS: The fees for service are as set forth in the service Order and Agreement. Customer shall also be responsible for payment of any applicable local, state, or federal taxes, fees, and government-imposed charges or surcharges which may include Universal Service Fund, 911 and TRS assessments, Regulatory Recovery Fees, Utility Gross Receipts Tax, among others. Unless otherwise specified, services are provided and invoices are issued on a monthly basis for actual usage of service and all subscription fees are due in advance of the start of service. In the case of a partial month's service, the initial invoice shall include any pro-rated charges for the current month and the first full month of service. Any setup, installation or equipment charges shall be paid in at the time of, or delivery of, equipment or service.  As such,  any setup, installation or equipment charges not paid by at the time of,  or delivery of, equipment or service may result in delayed service activation and automated termination of service until the balance due is paid. Invoices for monthly recurring subscription services (service plans) not paid by the thirtieth (30th) day from the invoice date may result in automated termination of service until the balance due is paid.  In the event of any dispute regarding a billing invoice, Customer shall notify Wysper Technologies in writing within fifteen (15) calendar days of the invoice date. Thereafter, said invoice shall be deemed to be correct and binding. Payment is due on the date set forth in the invoice as the due date, and if no such date is identified, then no later than 15 days from the date of the invoice. Any amount not paid within fifteen (15) days after the invoice date will result in degrading the service by half of the subscribed bandwidth.  Any amount not paid within twenty-five (25) days after the invoice date shall bear interest commencing on the invoice date and continuing through the date payment is received, at a rate equal to the lesser of 2% per month or the highest rate permitted by law. In addition, invoices not paid by the thirtieth (30th) day from the invoice date may result in automated termination of service until the balance due is paid. Customer is responsible for paying the entire amount billed on the invoice, including reasonable disputed charges, whether or not documented in writing to Wysper Technologies. Any dispute resolved in Customer's favor shall be credited on Customer's next invoice. Customer shall not seek legal or equitable remedies, including, but not limited to, injunctive relief, which would require Wysper Technologies to continue providing service to Customer Accounts that are sixty (60) days past due will be deactivated and sent to collections.  Wysper Technologies is not responsible for customer owned and/or managed equipment that is breached and in turn initiates and incurs fraud or other illegal activity from its own network or from an outside compromise. Customer is responsible for securing their own, self-managed equipment including, but not limited to, phone systems, routers, and firewalls.